[TODO] items and have it checked before go-live.Right of Withdrawal
Last updated: 26 October 2026
Withdrawal policy
Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Jacoub Amcho, Sonnenleite 26, 44892 Bochum, Germany, email TODO_email@creativeele.com) of your decision to withdraw by a clear statement (e.g. a letter or email). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and within fourteen days. We use the same means of payment you used for the original transaction unless expressly agreed otherwise; you will not incur any fees for the reimbursement.
Early expiry of the right of withdrawal (digital content)
Your right of withdrawal expires early for the delivery of digital content not supplied on a physical medium if we have begun performance of the contract after you have (1) expressly consented to us beginning performance before the end of the withdrawal period, and (2) confirmed your awareness that you thereby lose your right of withdrawal (§ 356 (5) BGB). You give both confirmations via the two mandatory checkboxes at checkout.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
— To Jacoub Amcho, Sonnenleite 26, 44892 Bochum, Germany, email TODO_email@creativeele.com:
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale for the following goods (*)/for the provision of the following service (*):
— Ordered on (*)/received on (*):
— Name of consumer(s):
— Address of consumer(s):
— Signature of consumer(s) (only if this form is notified on paper):
— Date:
(*) Delete as appropriate.